HypeRoll Casino Privacy Policy

At HypeRoll Casino, we are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data when you visit or use our platform at hyperoll.com. By accessing our services — whether through the web or the HypeRoll casino app — you agree to the practices described in this document. We encourage you to read this policy carefully before you proceed with your HypeRoll login or create an account.

1. Who We Are

Our HypeRoll platform is operated by Quantum House Ltd (registration number 000051323), located at 9 Barrack Road, Belize City, Belize. We are licensed under the Computer Gaming Licensing Act 007 of 2005 by the Anjouan Offshore Financial Authority (License No. ALSI-202602027-FI2). As a licensed online casino, we take our legal obligations regarding data protection seriously and process your personal information only for lawful, clearly defined purposes.

2. Information We Collect

When you register and use our services — including claiming a HypeRoll bonus, participating in promotions, or accessing the HypeRoll app — we may collect the following categories of data:

2.1 Information You Provide Directly

  • Full name, date of birth, and country of residence
  • Email address and contact details used for account registration
  • Cryptocurrency wallet addresses linked to your deposits and withdrawals
  • Identity verification documents submitted during KYC (Know Your Customer) procedures
  • Communications sent to us via email at contact@hyperoll.com or through our support form

2.2 Information We Collect Automatically

  • IP address and device identifiers when you access our site
  • Browser type, operating system, and referring URLs
  • Session data, gaming activity logs, and wagering history
  • Technical information gathered through cookies and similar tracking technologies

3. How We Use Your Information

We use the data we collect to provide, maintain, and improve our services. Specifically, at HypeRoll Casino, we process your personal information for the following purposes:

  • To verify your identity and comply with our Anti-Money Laundering (AML) and KYC obligations
  • To process cryptocurrency transactions, including deposits and withdrawals (minimum withdrawal: €10 or crypto equivalent)
  • To administer your account, including access to your HypeRoll casino login, VIP Club status, and rakeback rewards
  • To communicate updates, promotional offers, and information about our HypeRoll bonus programs
  • To detect and prevent fraudulent activity, account abuse, and unauthorized access
  • To comply with applicable legal obligations and respond to regulatory requests
  • To improve the performance of our platform and the HypeRoll app experience

4. Cookies and Tracking Technologies

Our HypeRoll website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support essential functionality. Cookies help us remember your preferences, keep your session active during your HypeRoll casino login, and understand how users interact with our platform.

We use the following types of cookies:

  • Essential cookies: Required for the basic operation of our website and account access
  • Analytics cookies: Used to collect aggregated data about site usage and player behavior
  • Preference cookies: Used to remember your settings and improve personalization
  • Marketing cookies: Used to deliver relevant content and track the effectiveness of our campaigns

You may adjust your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

5. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

  • With identity verification and KYC service providers to fulfill our compliance obligations
  • With payment processors and cryptocurrency infrastructure providers to facilitate transactions
  • With game software providers — including Pragmatic Play, Evolution, Play'n GO, NetEnt, and others — where technically required for gameplay
  • With regulatory and law enforcement authorities when required by law or in response to a valid legal request
  • With fraud prevention agencies where we have a legitimate interest in protecting our platform

All third parties who receive your data are required to handle it securely and in accordance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as your account remains active or as required by our legal and regulatory obligations. In many cases, applicable AML regulations require us to retain transaction records and identity documentation for a minimum of five years following the closure of an account. After this period, we securely delete or anonymize your data.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. We are committed to honoring these rights where legally applicable. You may be entitled to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data, subject to legal retention requirements
  • Object to or restrict how we process your personal information
  • Request a copy of your data in a portable format
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at contact@hyperoll.com. We will respond to all valid requests within a reasonable timeframe.

8. Security Measures

We implement a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our HypeRoll platform uses encryption protocols to secure data in transit, and access to sensitive account information is restricted to authorized personnel only. Despite our best efforts, no online system is entirely immune to risk, and we encourage you to use a strong, unique 8(DgRYWIApyhxrNQ for your account.

9. Restricted Jurisdictions

Our services are not available to residents of certain countries, including Austria, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, the Union of Comoros, and all FATF-blacklisted jurisdictions. We do not knowingly collect personal data from individuals located in these regions. If we become aware that data has been collected from a restricted jurisdiction, we will take steps to delete it promptly.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you through our platform or by email. Your continued use of HypeRoll Casino following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to reach out. You can contact our team at contact@hyperoll.com or use the support form available on our website. We are here to help and will address your inquiry as promptly as possible.